Retail Sales Associate - Skis

About Us 

We are South Sound’s premier source for all things Bike & Ski. Look for our iconic, centrally located storefront in the heart of bustling 6th Avenue, Tacoma. We strive to serve our entire community with the most technical experience, skill, and passion for skiing & cycling that the city has to offer. Our philosophy is simple: Get more people out there doing what they love. It doesn’t matter if you are a first-time or seasoned rider or skier, we take great pride in helping you find the right equipment to meet your needs. 


About you  

We are looking for a friendly, charismatic skiing enthusiast and outdoors-lover to join our team. You will be responsible for outfitting and educating customers with the ski gear they need for their next outdoor adventure! A knowledge of ski industry trends, equipment, and brands is desired but not required, as is a love for bike gear and apparel — all necessary training will be provided.  

Our hope is that you will be someone who will help us build, serve, and retain a customer base of loyal, like-minded ski enthusiasts who see Tacoma Bike & Ski as a resource for friendly, knowledgeable, and honest advice.  


About the Role 

We're seeking an enthusiastic person with a passion for skiing, expertise in ski brands, and (ideally) experience with ski tuning. Your dynamic personality will play a vital role in fostering a community that keeps our customers returning for more. As a key member of our team, you'll primarily focus on the sales floor, where you'll assist in the day-to-day shop operations, maintain ski-related displays, process sales transactions, and share your in-depth knowledge and excitement about skiing. This position can be part-time or full-time, with compensation based on your ski-related knowledge and tuning experience. 


Skills & Qualifications 

  • A genuine passion for skiing and the outdoors 
  • Extensive knowledge of ski brands and ski equipment preferred (but not required) 
  • Proficiency in following directions and adhering to procedures 
  • Eagerness to engage with customers in a friendly manner 
  • A strong desire for continuous learning, including ski gear, customer needs, and the outdoor industry 
  • Exceptional helpfulness and enthusiasm 
  • Previous retail or customer service experience in a ski shop 
  • Knowledge of ski tuning, waxing, and ski tech work preferred 



  • Warmly greeting customers and engaging with them to identify their needs 
  • Facilitating retail transactions  
  • Keeping the ski apparel and gear inventory well-stocked and organized 
  • Assisting customers with product inquiries 
  • Managing phone inquiries and providing information to customers 
  • Collaborating with the Shop Manager to establish daily priorities and tasks 
  • Performing opening and closing duties as assigned to ensure a smoothly running ski retail operation. 

This is a part-time OR full-time position, with pay dependent on experience. Our operating hours are Tuesday through Saturday. 

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time as necessitated by business demands. Roles and responsibilities may evolve over the years reflecting the growth and maturity of the company. 

To be considered for this position please send your resume and a cover letter detailing your experience with retail, cycling, and the outdoors and why you want to work for Tacoma Bike & Ski to Please put * your name* Application for Ski Sales Associate in the subject line of the email with your resume and cover letter attached.